Privacy policy

1.Introduction
  • The purpose of this Privacy Policy is to provide you with information about the purpose, scope, protection and your rights regarding the processing of your personal data.
  • We respect your privacy and ensure that the processing of your personal data complies with the requirements of the laws and regulations. You can trust us with your personal data safely.
  • Personal data means any information relating to an identified or identifiable natural person.


2.Controller

The controller of the processing of personal data is SIA "Carpday", reg. No. 50203456451, registered office Latvia, Riga, IkŔķiles iela 7 -59, LV-1057.

3.Purposes and legal basis for processing personal data

SIA Carpday may process personal data for the following purposes:

  • for the preparation and conclusion of a contract;
  • to place orders;
  • customer identification;
  • customer service;
  • for the provision of services;
  • improving service quality;
  • developing new services;
  • handling objections, complaints, suggestions, notices and other requests;
  • maintaining communication;
  • administering billing;
  • debt recovery;
  • maintaining and analysing statistical data;
  • market research purposes;
  • advertising new services and goods;
  • communicating news;
  • other purposes, if the customer has been informed.

2.Legal basis for processing personal data:

  • Regulatory requirements (e.g. Law on Accounting, Law on Prevention of Money Laundering and Terrorist Financing, Labour Law, etc.);
  • contractual relations;
  • in certain cases, in accordance with your consent;
  • to pursue the legitimate interests of the controller or of the third party to whom the personal data have been disclosed, subject to the fundamental rights and freedoms of the data subject.

3.Transfer of personal data

  • In order to fulfil our legal obligations, we may transfer your personal data to law enforcement authorities, as well as to state and local authorities in the cases provided for by law.
  • We may transfer your personal data to state and local authorities as well as to debt recovery service providers in order to defend our legitimate interests.
  • In order to provide quality services and efficient customer service, in some cases we transfer your personal data to companies that outsource services to us (for example: banks and other
  • payment system services, out-of-court debt collectors, financial or tax audits, etc.). In order to achieve the purposes set out in the Policy, we may provide your personal data to security companies that provide
  • video surveillance services. These companies may only process your personal data in accordance with the controller's instructions and may not use it for other purposes. These companies are required by law and our
  • cooperation agreement, are required to respect an adequate level of protection of personal data.

4.Security of personal data

  • Carpday Ltd. provides, constantly reviews and improves security measures and uses modern technologies to protect the personal data of its employees and customers. Carpday Ltd protects your data with physical and
  • logical safeguards to ensure that your data is properly protected at every stage of processing. The level of protection of your personal data remains at a high level at all times.

5.Retention period of personal data:

  • Your data will be processed for as long as the contract is in force, as well as for as long as the limitation period for claims arising from the contract applies;
  • as long as the parties can pursue their legitimate interests;
  • in accordance with the requirements of laws and regulations;
  • as long as the customer's consent to the processing of personal data is valid, unless there is another lawful basis for the processing.

6.Your rights

1.You have the right to:

  • To know whether we are processing your personal data;
  • If we are processing your personal data, you have the right to access the relevant information;
  • If information about you is incorrect or incomplete, you have the right to provide us with up-to-date information and ask us to correct it!
  • withdraw consent;
  • in certain cases, you have the right to object to the processing of your personal data, to request the restriction of the processing of your personal data, to request the erasure of your personal data. Please note that these rights can only be exercised in accordance with the requirements of the law and we reserve the right
  • refuse to carry out the above actions on the basis of the requirements of the laws and regulations
  • receive and/or transfer personal data to another controller. The above applies only to data that you have provided to us on the basis of your consent or a contract and where the processing is carried out by automated means.


You may exercise your rights only on the basis of a written application (including one signed with a secure electronic signature). We will respond within the time limit set by law.

We will consider your application in accordance with the requirements of the laws and regulations. If we are unable to reach a solution, you have the right to apply to the Data Inspectorate.


Automated decision-making
Carpday Ltd does not carry out automated decision-making.


Policy renewal
We will update this privacy policy from time to time. Keep an eye out for changes.


Contacting us about the processing of personal data
If you have any questions about the processing of personal data, you can safely contact us or our Data Protection Officer.
To contact us, please send an e-mail to info@carpday.lv or call +371 28865786